I’ve been posting on a thread/string on the LinkedIn group ‘Patient Page’ entitled ‘Recording your meeting with your doctor’ and was so encouraged to hear about the views and work of Dr Malpani. His patients have electronic access to their records/information given during consultations and are encouraged to email him if there is anything they do not understand.
He says there are many practices now which encourage patients to email the doctor and has kindly shared this link:
This is his blog about improving the doctor/patient relationship
and you can follow him on www.facebook.com/Dr.Malpani
and on twitter at http://twitter.com/#!/drmalpani
Information is power and most patients want full information in an understandable form at each consultation. Written or recorded information can allow them to assimilate it at their own pace at home and formulate questions, saving time at the next meeting. Not knowing – uncertainty – is usually much worse than knowing the worst news and being able to come to terms with it. Denying information to patients, even with the best intentions, causes great harm. ‘First do no harm’.