Support for healthcare workers to provide better care

Document gives hope of improved future care for patients and acknowledges support needs of health professionals: Compassion in Practice. Nursing, Midwifery and Care Staff. Our Vision and Strategy. ‘Working in healthcare and in the care sector , caring for vulnerable, sick and dying people, is inherently stressful and emotionally demanding. Time and space is needed for individuals and teams to reflect, to share experiences and seek support, and to build emotional resilience.’ P 11.

The ‘vision’ is built around the six Cs (care, compassion, competence, communication, courage, commitment) which have been redefined. http://www.commissioningboard.nhs.uk/files/2012/12/compassion-in-practice.pdf

Could do with some genuine user involvement to keep it on track?

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About bmitzi

Medical writer, author, artist. Cancer campaigner. Aiming always to improve health services and bring compassion into health care.
This entry was posted in Campaigns, Compassion in healthcare, patient safety, patient/public involvement and tagged , , , , , , , , . Bookmark the permalink.

2 Responses to Support for healthcare workers to provide better care

  1. Mitzi

    Wouldn’t the NHS save a lot of time and money if hospital administrators just read the complaints letters, and acted on them!

    Verité Verité Reily Collins Travel and Health Writer verite@greenbee.net 020 7584 4555 http://www.after-cancer.com http://www.healthspanews.com Member: Chartered Institute Journalists, Sports Journalists’ Assn, Assoc.Guild Health Writers

    • bmitzi says:

      If only Verite! Traditionally, patients complaints have been ignored/sidelined/rubbished/regarded as rare happenings – anything but face the truth – anything to protect the hospital…But if healthcare workers don’t get the emotional support they need they tend to deal (or rather not deal) with uncomfortable matters by distancing themselves from patients’ needs/suffering. See http://www.heartsinhealthcare.com We have to start somewhere – even better if compassion in healthcare is tackled on many fronts.

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